Privacy policy

Last updated: April 3, 2026

Sakhrani Distillery operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Sakhrani Distillery is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories:

  • Contact details: name, billing/shipping address, phone number, email address.

  • Financial information: payment card details, payment confirmation, and transaction records.

  • Account information: username, password, security questions, preferences.

  • Transaction information: items viewed, added to cart, purchased, returned, exchanged, or cancelled.

  • Communications with us: customer support inquiries and other communications.

  • Device and usage information: IP address, browser type, device identifiers, and interactions with our Services.

  • Age verification information: because our Services involve the sale of alcoholic beverages, we may collect information (such as date of birth, government-issued ID details, or verification confirmations from third-party services) to confirm that you are of legal drinking age in your jurisdiction. Alcohol orders cannot be fulfilled without successful age verification.

Sources of Personal Information

We collect personal information from:

  • Directly from you: when you place orders, create an account, or contact us.

  • Automatically: through cookies, analytics, and device interactions with the Services.

  • Service providers: such as payment processors, shipping providers, or IT platforms.

  • Partners/third parties: such as advertising networks or affiliate partners.

How We Use Your Personal Information

  • Provide, tailor, and improve Services: to process orders, deliver products, handle returns, manage accounts, and customize your shopping experience.

  • Marketing and advertising: to send promotional communications (email, SMS, postal mail) and show you relevant ads. You may opt out at any time.

  • Security and fraud prevention: to authenticate accounts, detect fraudulent or illegal activity, and secure the Services.

  • Communications: to provide customer support and keep you informed about your orders.

  • Legal compliance: to comply with laws, respond to lawful requests, and enforce our policies.

How We Disclose Personal Information

We may share your personal information:

  • With Shopify and other vendors providing services such as payment processing, fulfillment, IT, and shipping.

  • With business and marketing partners for advertising (in line with your rights to opt out).

  • When you direct or consent to disclosure, e.g. social media integrations.

  • With affiliates and corporate group entities.

  • In connection with business transfers, mergers, or legal obligations.

Warehouses & International Transfers

Orders may be shipped from our Okinawa warehouse, Miyazaki warehouse, or partner facilities in the EU or Asia depending on stock availability. To complete fulfillment, your personal information may be transferred to and processed in those regions.

If we transfer your information outside the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the legal drinking age. If you are a parent or guardian and believe your child has provided information, please contact us and we will delete it.

Security and Retention

We use reasonable measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal and tax obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights such as:

  • Access/Know: request details of the personal information we hold.

  • Delete: request deletion of your personal information.

  • Correct: request corrections to inaccurate information.

  • Portability: request a copy of your data in portable form.

  • Restrict/Withdraw consent: in certain jurisdictions (e.g. EU/UK).

You may also opt out of promotional communications at any time by using the unsubscribe link in our emails or contacting us directly.

We may need to verify your identity before processing requests.

Complaints

If you have concerns about our handling of your data, please contact us. For residents of Japan, inquiries under the Act on the Protection of Personal Information (APPI) can be submitted via the contact details below. You may also contact your local data protection authority.

Age & Compliance

By using our Services and purchasing alcoholic beverages, you confirm you are of legal drinking age in your country of residence. Alcohol deliveries may require an adult signature and proof of age at delivery. Orders cannot be refunded for failed age/identity checks or missed deliveries.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a new “Last Updated” date.

Contact

If you have any questions or would like to exercise your rights, please contact us:

📧 Email: sabrina@sakhranidistillery.com

📍 Address: Sakhrani Distillery,Yours Mansion 101, 2 Chome-8-4 Chatan, Nakagami-Gun, Okinawa 904-0116, Japan

For the purpose of applicable data protection laws, we are the data controller of your personal information.